Success Stories

“Thank you. I did receive the payment after your office reached out to the National Guard Bureau. I appreciate it.”

– NE DC Constituent


"Good news! I finally received my IRS 2019 tax return yesterday! I would like to thank you and your office for all of your help over these past months.”

– Constituent from NW DC


"We are deeply grateful for your assistance and plan to keep you updated with our progress!”

– 44-Year-Old Constituent from NW DC


“We are happy to have this issue resolved. Thank you for continuing to push with your contacts.”

– 65-Year-Old Constituent from NE DC


“Every phone and mail communication from IRS says it is in response to your inquiry. I think it is clear that we would never have gotten the stimulus check without your persistence. We are most grateful.”

 85-Year-Old Constituent from NW DC


“Dear Congresswoman Norton, thank you so much for your help, I am immensely indebted to your generous support.”

 36-Year-Old Constituent from NW DC


“My loan was approved today with a co-borrower. Thank you so much for your help. I haven’t been able to work since March 17 so this loan is going to save my business and my life. Thank you so much for your help.”

41-Year-Old Constituent from NW DC


“I’m writing to let you know that the green card application was approved. We credit your office’s assistance with helping keep the case moving along into an ultimately successful decision.”

19-Year-Old Constituent from NE DC


“I would like you to know that IRS just deposited my refund into my bank account this morning and that my Case Advocate at the TAS was instrumental in that resolution. Please, consider my case resolved to my satisfaction and know that I am grateful to your Office for the assistance and frequent communications.”

52-Year-Old Constituent from NW DC


“I wanted to follow up and inform you that I attended my oath ceremony and received my certificate of naturalization as of today. I very much appreciate your assistance in this matter, without which I am certain my application would have been still in limbo. Thank you so very much!”

– 42-Year-Old Constituent from SW DC


“I received my EAD card two weeks ago and resumed work. Thank you so much for all your help. I really and truly appreciate all your efforts! Thank you for all that you and your office does for people like me.”

28-Year-Old Constituent from NE DC


“I actually did receive a call from the IRS which sorted out my problem. The IRS representative mentioned that she made the call due to your office's prompting so I would like to thank you all for your assistance as well.”

29-Year-Old Constituent from SW DC


“I got an email from USCIS today said that my OPT has been approved. I could not believe it! Your inquiry with them definitely brought it to their attention and facilitate the process. I'm so happy that I contacted Congresswoman Eleanor office and received your great support on this. It's the greatest news this week and I can't thank you enough for your caring, understanding and helping me.”

27-Year-Old Constituent from NE DC


“I did receive my travel documents last week. Thank you so much for helping me out during these difficult times. Your help has been invaluable; I don't know how I would have managed without your help and support. Again, thank you so much. I sincerely appreciate your generosity.”

30-Year-Old Constituent from NE DC


“Passports arrived safely! Thank you! Ever so thankful and impressed by your speed and efficiency and help.”

41-Year-Old Constituent from NW DC